Choosing an Aged Care Home, A Practical Guide for Australian Families

Choosing an aged care home is one of the most important decisions your family may face. It’s not just about care, it’s about comfort, quality of life and peace of mind. Whether your loved one needs more support with daily living or is ready for a community focused lifestyle, this guide outlines the key things to consider to help you make an informed decision.

1. The Right Level of Care

Not all aged care homes offer the same services. Some specialise in low level assistance, while others provide 24 hour clinical or dementia support.

Ask:

  • Is care tailored to individual needs?
  • Are nursing staff available around the clock?
  • How are medical concerns or emergencies handled?

2. A Comfortable, Homelike Setting

Your loved one should feel safe and at ease. Aged care shouldn’t feel institutional. Look for:

  • Private rooms with personal space
  • Access to gardens, outdoor areas or patios
  • Cosy lounges and communal areas that encourage connection

3. Quality of Staff

The people caring for your loved one matter. Observe interactions, are staff warm, respectful and engaged?

Find out:

  • Staff qualifications and specialised training
  • Whether residents are supported by consistent carers
  • Staff to resident ratios

4. Activities and Social Opportunities

Engagement is essential for mental and emotional wellbeing. Look for programs such as:

  • Games, arts and music
  • Gentle exercise or movement sessions
  • Community outings and special events

5. Nutritious Meals

Food is a big part of daily life. Ask to see sample menus and check if dietary needs are catered for. Ideally, meals should be:

  • Fresh and seasonal
  • Prepared on site
  • Enjoyed in a communal, welcoming dining area

6. Family Communication

Open, ongoing communication with families is key. Ask how you’ll be updated and involved.

Consider:

  • Scheduled care reviews or meetings
  • Visiting hours and flexibility
  • Options for feedback or concerns

7. Transparent Fees and Inclusions

Understand what’s covered in the fees and whether there are any additional costs.

Request:

  • A clear breakdown of costs
  • Details on optional extras
  • Guidance on government support or aged care assessments

8. Location and Lifestyle

Being close to family, friends and familiar places can ease the transition. But also consider the community feel, does it seem like a place your loved one would be happy to call home?

Final Thoughts

Choosing an aged care home is a deeply personal decision. Take time to visit, ask questions and trust your instincts. At Glenvale Villas, we focus on providing care that’s compassionate, flexible and centred around the needs of each individual.

If you’re beginning the journey of aged care, we’re here to guide you every step of the way.

Facebook
Twitter
LinkedIn