'Yes I can' makes all the difference.
Our team has always put ‘what residents can do’ ahead of ‘what they can’t’. It’s that crucial difference to attitude that makes all the difference in the energy and vibrance of our community.
We know this is home to all our residents, so we go out of our way to make sure every day is special.
Glenvale Villas’ Manager.
Gayle comes from a rural district and understands the challenges faced by many residents when making the move from the family home into supported living. Her empathy for our older generation and their lifestyle, security and general wellbeing is paramount in everything she does.
“It is very rewarding to have residents say they are happy and content and they would not wish to be anywhere else.”
“We are often told by visitors there is a warm friendly vibe evident as soon as they enter Glenvale Villas. It is comments like this that make it all worthwhile”.
Gayle also understands that to keep a community happy it also needs to be run well. Her administration and accounting background complements her people skills, ensuring Glenvale Villas is looked after by an efficient and well structured team.
“Teamwork is an important aspect of ensuring our residents are happy and receive the care and attention they deserve.”
Glenvale Villa’s Director of Nursing Care.
Desley strives to keep all our residents as healthy as possible, helping to set diets, program exercise and activity routines and preparing and modifying care plans for every individual resident. Glenvale Villas is all about individualised care, so everybody here gets the same special treatment. The result is maximum independence for each person.
Obviously it work very well, because our nursing care was rated at 97% by our residents in a recent independent survey.
With over 30 years in hospital, community nursing and aged care, Desley has extensive experience to draw upon.
Her experience and expertise includes:
- Clinical Care
- Surgical Care
- Pallative Care Community Nursing
- Community Care management
- Aged Care
- Care planning
- An in depth knowledge of WHS in practice and relative legislation
- Sound analytical skills with capacity to approach clinical problems
- Home Care Assessments
- Managing Staff
- RN (Div 1) registered with AHPRA
- Certificate IV in Training and Assessment
- First Aid and CPR Trainer
- Frontline Management
- Work Health and Safety
- Midwifery registration